Privacy Policy

This Privacy Policy applies to https://izzicasinox.com (the “Website”, “we”, “us”, or the “Company”) and explains how we handle your information. It governs your interactions with all features and services available on this site.

This policy describes how Izzi Casino manages the personal data we collect through your membership, your use of Izzi Casino branded websites and mobile applications, or when we otherwise communicate with you. We are committed to protecting the data we hold about you and will use, store, and disclose it in line with privacy laws, including GDPR, and this Policy.

1. Use of the Website

By accessing or using the Website, you accept this Privacy Policy. Izzi Casino may review and update this Policy from time to time and can make changes by posting the revised version on the Website. Updates take effect immediately upon publication, and your continued use signifies acceptance. This Policy does not cover third‑party sites we do not control; always review their privacy notices before sharing data.

2. Personal data

Izzi Casino may collect the following personal information from you:

  • Name
  • Email address
  • Preferences you provide
  • Date of birth
  • Nationality
  • Address
  • Identification number
  • Government‑issued documents
  • Location data
  • Device information
  • IP address

We obtain this data through, for example, the channels below and, where lawful, may supplement it with publicly available information to keep records accurate and current:

  • Registration forms on the Website
  • Communications with customer support

3. Purposes of data collection

Izzi Casino collects data lawfully and only for the purposes below:

  • KYC identity verification
  • Marketing subscriptions
  • Processing registration requests
  • Improving services
  • Security and legal compliance
  • Account management
  • Enhancing user experience
  • Marketing communications (email, SMS, phone)
  • Statistics and reporting
  • Handling complaints
  • Tax obligations
  • Regulatory compliance
  • Fraud prevention
  • Legal proceedings
  • Recruitment purposes

If you choose not to provide certain information, we may be unable to deliver services or respond to your requests.

By using Izzi Casino, you agree to the processing outlined in this Policy. Where we rely on your consent, you can withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.

4. Direct marketing and opting out

We may use your details to send offers and updates. You can opt out at any time by emailing [email protected].

Important service messages about your account will still be sent even if you opt out of marketing.

5. Managing your data

Izzi Casino takes steps to keep your information accurate and secure. We retain data only for as long as necessary for the purposes described and as required by law.

Information that is no longer needed will be securely destroyed or anonymised, noting that retention periods may differ by category (e.g., accounting, dispute resolution).

6. Data security

Data transmission over the internet is never entirely secure. Once received, we protect your information using SSL encryption and restricted access controls.

Employees are bound by confidentiality obligations. You are responsible for safeguarding your login details; never share your passwords.

7. Access to personal data

You may request access to your personal data via your account or by emailing [email protected]. In certain cases, we may lawfully refuse a request and will explain why. We may ask you to verify your identity before we proceed.

8. Deletion of personal data

You can request deletion by emailing [email protected], provided we are not legally required to retain the information. Where full erasure is not possible, we will restrict processing where appropriate.

9. Contact details

For questions, corrections, or complaints, contact us at [email protected] or via live chat. We aim to respond as quickly as possible.

10. International data transfers

Your information may be processed in countries with different privacy laws. We apply appropriate safeguards to protect your data during such transfers.

11. Legal bases

  • Performance of a contract: Necessary to deliver our services.
  • Legitimate interests: For operational needs while respecting your rights.
  • Consent: Where you have explicitly agreed.
  • Legal obligations: To meet statutory requirements.

12. Supervisory authority

EU/EEA residents may lodge a complaint with a supervisory authority if they believe their rights have been infringed. We encourage you to contact us first so we can try to resolve the issue.

13. Updates to this Privacy Policy

Izzi Casino may update this Policy at any time. Changes will be posted on izzicasinox.com. Please review it regularly to stay informed.